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60 Day Money Back Guarantee


99.7% of customers who buy an Ebac Washing Machine keep it. We offer a 60 day, no quibble money back guarantee to give you complete peace of mind when making your purchase. If you don’t like our Washing Machine for any reason, we will give you a full refund. We will even pay the collection costs.

Even if you have done a 100 washes – no problem. If you don’t like it – we will collect it and arrange a full refund. We want you to be absolutely happy with your purchase. You can see how happy our customers are from our EXCELLENT Trust Pilot rating.

If you change your mind, don’t like the product or even if your circumstances just change – we will collect the machine and process your full refund at any time in the first 60 days.

There is no small print or terms and conditions

If you have any further questions about our 60 Day Money Back Guarantee – please contact Ebac Customer Services. You can contact them by telephone on 01388 605 061 or by email at [email protected]

Ebac Ltd
Ketton Way
Aycliffe Industrial Park
Newton Aycliffe
County Durham
DL5 6SQ