In the majority of cases, the amount of warranty you receive with your washing machine is related to the overall cost of the machine. As those who have already begun shopping for their new washing machine will have noticed, cheaper washing machines usually come with a much shorter warranty – usually only one or two years – compared to the 7-year warranty offered by Ebac.
So why do cheap washing machines have a shorter warranty?
One of the main reasons for this is that cheaper washing machines are usually made using lower-quality materials. Some parts of the washing machine that may be made with cheaper materials include:
The frame
The motor
The drum
The bearings
The pump
Cheaper materials tend to degrade faster and encounter problems more quickly. If a cheaper washing machine begins to develop problems with some of its parts, the type or quality of the materials it is made from could mean the parts are not repairable or replaceable or are too expensive to repair or replace.
Repair costs and the costs of replacing parts has increased significantly. This means that manufacturers don’t want to be responsible for these high costs, especially when the price you paid for the washing machine was relatively low. The labour cost associated with repairing washing machines can also be high, and many manufacturers don’t want to be liable for this.
Manufacturers of cheap washing machines are reluctant to offer warranties beyond one or two years – after which time washing machines are much more likely to encounter problems.
Ebac’s 7-year warranty covers you for all parts and labour costs. This means if you encounter problems with your washing machine within this time, you will be protected by the warranty.