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Ebac 3850e with Smart Control

Engineered to be the best dehumidifier to protect your home & family for years. Smart Control monitors the humidity level and controls moisture automatically.

See why the Ebac 3850e is our best
selling dehumidifier3:37

Ebac 3850e with Smart Control

Engineered to be the best dehumidifier to protect your home & family for years. Smart Control monitors the humidity level and controls moisture automatically.

See why the Ebac 3850e is our best
selling dehumidifier3:37

Dimensions & Weight

Height 54.5cm
Width 34cm
Depth 26.5cm
Weight 13kg
Power Cord Length 2.1m

Extraction & Capacity

Extraction Rate 21 Litres (per day)
Water Container Capacity 2.5 Litres

Comes With

1 Carbon filter

Approvals

CE Approved
UKCA Approved
Electrical Approved
EMC Approved

Electrical & Operating Requirements

Dehumidifier Type Compressor
Min Operating Temperature 3c
Max Operating Temperature 35c
Noise Level 46dBa
Fan Speed 2 Settings
Power Supply V/Hz 230/50 V/Hz
Optimised for the British Climate

Suitable For

Property Size Up to 6 bedrooms
Size 225m2/450m3

Suitable for all family
sizes from 1 to 6 people

Perfect for homes with up to 6 bedrooms

Smart Control automatically adapts to all house and family sizes

Guaranteed to solve all damp and condensation issues quickly

Low energy, each dehumidifier in this range only consumes 250w

Estimated daily running cost of just £0.45 per day

Get the Smart Control advantage

Smart Control is much more sophisticated that humidistats. It monitors the moisture levels in your home and controls the dehumidifier to prevent damp and condensation.

The biggest improvement in dehumidifier control systems this century

Smart Control automatically measures and remembers the humidity levels in your home. It then automatically switches on the dehumidifier when the levels start to rise and switches off when the humidity levels fall.

Over 100,000 Ebac customers have switched to Smart Control

Humidistats were once the only way to control a dehumidifier until Ebac invented Smart Control. Now customers choose automatic Smart Control over older humidistat controlled dehumidifiers.

One touch and leave Smart Control to do the rest

Smart Control is far more convenient as it prevents constant manual adjustment and saves up to 30% wasted in running costs. Faster solution to the problem of damp and condensation with lower running costs.

Why you need Smart Control

The optimal level of humidity in your home variers throughout the day. The weather, temperature and moisture created from washing, cooking, breathing all impact the relative humidity level. Smart Control tracks and varies the dehumidifier controls automatically to take account of all these variables so you don’t have to.

Designed for UK Climate

The 3850e is specifically designed for the temperate climate conditions of the UK. We have a unique climate – relatively mild and usually very wet with many variances from day to day. The 3850e’s heat exchange and air flow technology have been primed to handle these conditions and Smart Control handles the variable conditions with ease.

One touch control

Simple control system – every setting can be accessed with one touch of a button. Smart Control is the optimal way to control your dehumidifier.

2 year warranty

The 3850e has a 2 year warranty. Complete peace of mind for 2 years and many more beyond that.

Perfect extraction rate

Smart Control and efficient airflow and heat exchange technology ensures ideal amount of water is extracted for any size of home and family. From 1 person to 6, Smart Control adjusts the dehumidifier accordingly.

Advanced heat exchange technology

Hydrophilic coated heat exchange technology ensures high water extraction per unit of energy consumed. Designed by Ebac with 50 years of heat exchange design experience.

Advanced heat exchange technology

Hydrophilic coated heat exchange technology ensures high water extraction per unit of energy consumed. Designed by Ebac with 50 years of heat exchange design experience.

Low running costs

Reduces running costs by up to 32.4%. By learning about your home, we can optimise when the dehumidifier runs and reduce running costs accordingly.

Suitable for all house sizes

Removes exactly the right amount of moisture to stop and prevent damp and condensation problems in all UK homes

Fully enclosed water container

A large 2.5 litre, fully enclosed water container ensures no spillage, easy to empty and you won’t need to empty it every day.

Hidden water container

Integrated inside the unit. Easy to open, remove with an integrated handle

Changeable filters

Carbon, anti-bac and pollen filters help clean the air as we reduce moisture.

Slim & unobtrusive

Our slim profile fits against any wall in any room. With a depth of just 10.6 inches (26.5cm) and a width of 13.6 inches (34cm)

Laundry drying

The 3850e is the ideal alternative to tumble dryers for laundry drying. Much more energy efficient the 3850e dries laundry quickly leaving clothes soft. A dehumidifier only costs 30% of the cost of a tumble dryer.

Laundry drying

The 3850e is the ideal alternative to tumble dryers for laundry drying. Much more energy efficient the 3850e dries laundry quickly leaving clothes soft. A dehumidifier only costs 30% of the cost of a tumble dryer.

Electricity costs

The 3850e is almost energy neutral. Not only do Ebac dehumidifiers remove moisturethey also release heat, making them almost energy neutral. By reducing the moisture in the air, you can turn down your thermostat by 1 degree and it will feel the same temperature. The 3850e emits latent heat, from the heat exchanger. The combination of both these factors make Ebac dehumidifiers almost energy neutral. The 3850e using Smart Control will only cost around £0.43 per day.

Electricity costs

The 3850e is almost energy neutral. Not only do Ebac dehumidifiers remove moisturethey also release heat, making them almost energy neutral. By reducing the moisture in the air, you can turn down your thermostat by 1 degree and it will feel the same temperature. The 3850e emits latent heat, from the heat exchanger. The combination of both these factors make Ebac dehumidifiers almost energy neutral. The 3850e using Smart Control will only cost around £0.43 per day.

50 years of dehumidifier manufacturing expertise

The most trusted dehumidifier brand

For 50 years Ebac has advised the Government, the British Army, London Underground and many other major businesses on dehumidification. We are the only brand of dehumidifiers made in the UK for an uninterrupted 50 years.

Ebac has manufactured over 1 million dehumidifiers. We are the only company that actually makes dehumidifiers in the UK, specifically for the UK climate. We manufacture desiccant and refrigerant models with extraction rates up to 150 litres per day. We have made products for the Ministry of Defence, London Underground, the Channel Tunnel and have made custom products for retailers like Argos.

When you buy a dehumidifier from Ebac you can be 100% confident that it will solve your damp and condensation problems. We offer a money back guarantee in the unlikely event you are not completely satisfied. Choosing a Ebac dehumidifier is the safest decision you will ever make.

Buying a dehumidifier can be a minefield. Watch our helpful guide.03:43

One button control

Simply press the smart control button to activate. Then activate any other mode with a single touch. No complicated instructions or controls.

Powerful air flow

Our unique air flow system, sucks in moisture air and traps it, releasing warm dry air into your home.

Permanent drain*

A hose can be connected that bypasses the collection container and allows your to drain water outside or down a drain.
*Pipe is an optional extra

Quiet mode

Ideal for night time operation quiet mode reduces noise to a whisper.

Intelligent defrost

Computer controlled defrosts system ensures the 3850e maintains maximum efficiency at all times.

Lowest carbon footprint

All Ebac dehumidifiers are made in the UK. We have the lowest carbon footprint of any dehumidifier brand sold in the UK as all other brands are imported from China.

First class components

Ebac’s high quality compressor reduces noise, vibration and lasts much longer. As the heart of a dehumidifier – it needs to be one of the best. Every component is specially engineered and produced by Ebac to be the very best.

First class components

Ebac’s high quality compressor reduces noise, vibration and lasts much longer. As the heart of a dehumidifier – it needs to be one of the best. Every component is specially engineered and produced by Ebac to be the very best.

Can’t decide? We can help find the right dehumidifier for you

Choosing the right dehumidifier is very important, let us help you choose. From desiccant to refrigerant, not all dehumidifiers get the job done properly, so make sure you choose the right one. If you would prefer to speak to one of our highly experienced advisors, please give us a call on 0345 805 0000 or chat here.

Buying a dehumidifier can be a minefield. Watch our helpful guide.3:43

Can’t decide? We can help find the right dehumidifier for you

Choosing the right dehumidifier is very important, let us help you choose. From desiccant to refrigerant, not all dehumidifiers get the job done properly, so make sure you choose the right one. If you would prefer to speak to one of our highly experienced advisors, please give us a call on 0345 805 0000 or chat here.

Buying a dehumidifier can be a minefield. Watch our helpful guide.3:43

Auto shut off

The 3850e automatically shuts off when the water container is full. A red light indicates the unit needs emptied.

Integrated carry handles

More the 3850e around easily with these integrated handles. Two on the side and one behind.

Cable tidy

Neatly and safely wrap the power cable on the integrated cable tidy. Safer and looks much nicer. Also handy when in storage.

Castor kit*

The 3850e has the option of adding castors. Ordered separately and added by pushing them into the predrilled holes. Making the unit easy to wheel around.

Allergies & dust mites

By maintaining a lower humidity levels and filtering the air - we control allergens and dust mites. Resulting in a better, healthier home.

Allergies & dust mites

By maintaining a lower humidity levels and filtering the air - we control allergens and dust mites. Resulting in a better, healthier home.

Ebac 3850e

4.5 /5

46 Reviews

73% of reviewers would recommend to a friend.

Ebac 2250e with Smart ControlReviewed on 10 Dec 2021
Unreal bit of kit

M Bates

Wow all i can say is my Ebac 3850e has helped with my house so much already and only had it under a week, no more condensation on my windows and air clearer, it’s helped my 5 month old son massively as he was sneezing a lot and coughing beforehand but not anymore thanks too this machine, thank you Ebac, well worth the money get buying this product if you need one you won’t regret it.

£309.99

Check your eligibility

Fast check - won't affect your credit rating.

Check your eligibility

Fast check - won't affect your credit rating.

Ebac 3850e

4.5 /5

46 Reviews

73% of reviewers would recommend to a friend.

Ebac 2250e with Smart ControlReviewed on 10 Dec 2021
Unreal bit of kit

M Bates

Wow all i can say is my Ebac 3850e has helped with my house so much already and only had it under a week, no more condensation on my windows and air clearer, it’s helped my 5 month old son massively as he was sneezing a lot and coughing beforehand but not anymore thanks too this machine, thank you Ebac, well worth the money get buying this product if you need one you won’t regret it.

£309.99

Check your eligibility

Fast check - won't affect your credit rating.

Check your eligibility

Fast check - won't affect your credit rating.

Price promise

Shop with confidence

Fast delivery

Installation and disposal available

Money back guarantee

Free 60 day return policy

UK aftersales

UK sales and support team

Extended warranty

Extended warranty available

Contact us

You can quickly access help and advice online – visit our support pages for troubleshooting, how-to videos and more.

Contact us

You can quickly access help and advice online – visit our support pages for troubleshooting, how-to videos and more.

FAQ

You may have heard that picking the right dehumidifier can depend on the size of your home. That’s not entirely accurate, for example, 2 people in a 5 bedroom house will need to remove less moisture than 2 people in a 2 bedroom house, because the bigger house has more capacity to hold the moisture.

Dehumidifiers have different extraction capacities and as a general guide, the more people in the home, the more excess moisture that needs to be removed. However a unit with a larger capacity will cost less to run than a smaller unit, providing it has a good control system. An “oversized” unit will run less than a smaller unit to extract the same amount of moisture. They usually extract more moisture per unit of electricity and by running less frequently they last longer. Our dehumidifiers are labelled with suitability, based on occupants, in order to help you decide which dehumidifier is right for you.

We’d recommend watching our how to choose a dehumidifier video at https://www.ebac.com/dehumidifiers/ for more information on dehumidifier suitability.

The extraction rate is the amount of water that can be extracted in 24 hours.

The extraction rate on a dehumidifier is the amount of water your dehumidifier will extract per day and the water container size is the amount of water your dehumidifier can hold at any one time.

The only thing you should need to replace on your dehumidifier is the filters as and when required.

You should start to notice an improvement in your condensation after just 1 day; however, it could take up to a month to get excess moisture in your home under control.
We are so confident that an Ebac dehumidifier will resolve your condensation problem that we are offering a 30 day condensation cure guarantee. This is a no quibble money back guarantee. If you are not satisfied with your Ebac dehumidifier, we will refund your purchase price.

The list is virtually endless; running a shower or bath, boiling a kettle, cooking a meal, doing the dishes and drying laundry all increase the level of moisture in your home. Even something as simple as breathing, the weather and climate can add to the problem, creating condensation and damp.

This depends on how much excess moisture is in the air. At first you will probably find your dehumidifier collects as much as 2 containers of water per day, but after it removes the initial moisture from the air it will slow down and you will probably find yourself emptying the water container every 1-2 days.

Two people will generate 24 pints of moisture at home in one single day and up to two pints of this moisture cannot be absorbed by your home.

You may have heard that picking the right dehumidifier can depend on the size of your home. That’s not entirely accurate, for example, 2 people in a 5 bedroom house will need to remove less moisture than 2 people in a 2 bedroom house, because the bigger house has more capacity to hold the moisture.
Dehumidifiers have different extraction capacities and as a general guide, the more people in the home, the more excess moisture that needs to be removed. However a unit with a larger capacity will cost less to run than a smaller unit, providing it has a good control system. An “oversized” unit will run less than a
smaller unit to extract the same amount of moisture. They usually extract more moisture per unit of electricity and by running less frequently they last longer. Our dehumidifiers are labelled with suitability, based on occupants, in order to help you decide which dehumidifier is right for you. We’d recommend
watching our how to choose a dehumidifier video at https://www.ebac.com/dehumidifiers/ for more information on dehumidifier suitability.

We are so proud and sure of the quality of our products that when you buy a dehumidifier from us you will receive a standard warranty which varies by model type; please see our website for confirmation of standard warranty terms. We also offer you the option to upgrade this term to a maximum 5 year warranty at a supplement.

Yes! Excess moisture can cause damp and mould, which produces allergens (something that causes allergies). These can be harmful to everyone but especially to babies, children, elderly people and people that suffer from asthma and have skin problems.

In order to continue to operate effectively, a dehumidifier needs to defrost, just like your freezer. A dehumidifier in defrost mode is not removing moisture, so defrosting should be minimised. Ebac’s Patented Intelligent Defrost optimises the defrost frequency and duration, keeping the dehumidifier running more frequently and more efficiently. Ebac dehumidifiers are the only dehumidifiers that do this.

The only thing you should need to replace on your dehumidifier is the filters; this should be done every 3 months.

For tackling problems like condensation we would recommend placing your dehumidifier in a central place, such as a hallway, keeping all doors slightly a jar. If you have certain problem areas that you would like the dehumidifier to fix then simply place it in that room/area until the problem is under control, then move the dehumidifier to a central place.

We suggest you vacuum your filters monthly to ensure optimum performance. Alternatively you can purchase replacement filters from the accessories section on our website.

All Ebac dehumidifiers offer permanent drainage functionality. In order to take advantage of such functionality you can purchase a permanent drainage kit direct from Ebac – they’re simple to use and offer a simple solution.

Using a dehumidifier to dry your clothes is one of the great advantages of owning a dehumidifier. A dehumidifier is a cheaper alternative to a tumble dryer with no shrinking and a lot less creasing of your garments. It is also great for any clothes which cannot be tumble dried. All you need to do is to put your clothes on a clothes airer in a room with the door left ajar and make sure that your dehumidifier is switched on. If your dehumidifier has a dedicated laundry mode, use this, if not make sure the fan speed is switched to full. It takes on average around 8 hours to dry laundry with a dehumidifier.

No, your dehumidifier is only extracting excess moisture so your fish are completely safe.

No. Although the water has been filtered it is not clean enough for drinking. However it can be used for watering plants, in a steam iron etc.

Your dehumidifier will only remove excess moisture from the air, if there is no more moisture in the air the dehumidifier can’t collect it this will not dry the air out.

Running a dehumidifier from early October until the spring is generally sufficient, as more moisture is generated during the winter months.. It’s also better to start using your Dehumidifier before the winter starts; this reduces the risk of moisture soaking into your walls. If you do start your dehumidifier part way through the winter, it is advisable to run it continuously for around 2 weeks to ensure your home is properly dried out.

90% of homes can produce 3- 5 pints per day, but every home is different. For example, it’s not unusual to find next door neighbours in almost identical homes with the same family size producing different amounts of moisture. There’s no hard and fast rule about how much moisture to take out, but you will soon know if your dehumidifier is working effectively as condensation will start to disappear and your home will feel much drier and healthier.

The way a dehumidifier works is similar to the way condensation forms on a cold window. A dehumidifier contains a compact refrigeration system which makes it the coldest place in the house. Air is drawn into the dehumidifier where any moisture in the air condenses on the hydrophilic coils and is then collected into the easy pour water container.

If you regularly see condensation on your windows, or damp and mould spots in the corners of cold or rarely used rooms, the air in your home probably contains excess moisture. If you don’t do anything about it, this moisture can damage your carpets, curtains, furniture and even your walls. You need a dehumidifier to remove this excess moisture before it becomes a serious problem.

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